Beaches Energy is warning customers of a utility scam demanding payment and threatening to disconnect services. Scammers are calling utility customers and claiming the power is being turned off for a past due bill unless payment is made immediately with a prepaid money card that is purchased at retail stores and local pharmacies such as Walgreens or CVS. Customers are asked to call back with the card and pin number.
According to Beaches Energy officials, the utility company will never demand instant payment over the phone and urges customers to contact them if they receive a call insisting on such immediate payment. Customers are encouraged to enter the company’s phone number through an app using caller ID Spoofing.
Another scam may involve an unsolicited offer of a free home energy audit. The scammer may call you or just show up at your door without an appointment to sell energy-related services or equipment. Do not allow someone into your home if you have not initiated the appointment. If you do have an appointment, always ask to see identification.
While Beaches Energy Services does provide free home energy audits to help you save energy and money, it does not require any type of equipment or service. Customers are asked to call the company’s Conservation Specialist at 247-6241 for information.
Customers should never make any payments or provide personal information to anonymous callers. Being well-informed can help avoid a scam. Never provide your Social Security number, credit card number or banking information to anyone requesting it over the phone or at your home unless you initiated the call and feel confident giving this information. Be aware of calls that ask for immediate payment, or ask for your credit card or bank account number.
Beaches Energy urges that you do not let strangers into your home unless you have initiated the service call or energy audit. Always ask for proper identification and use good judgment.
If unsure, contact Beaches Energy Services. Any reports of suspected fraud or perceived threats should be reported to local police.
June 15, 2026
